Introduction

Here at Gillespie Property, your privacy is very important to us, that’s why we believe that it should be protected. Through this policy we inform you how we will use your information you provide to the gillespieproperty.co.uk website and how you can have control over this information. 

By using the Gillespie Property website and the 3rd party chat service provided, you are agreeing to the policy, so we ask you to read it carefully. 

The information collected about you will be used for the following:

To help us improve the personalised service we offer.

To enable you to benefit from the third party software services available.

To support our marketing and promotional activities.

To contact you with information regarding your query, purchase or sale.

Who Gillespie Property are

Gillespie Property is a family run business which has a combined property knowledge wealth of over 25 years. Ross Gillespie formally of J.S.B. Gillespie & Co. Solicitors & Estate Agents decided in June 2020 to concentrate solely on property sales. Ross brought over with him John Russell his trusty right hand man of 8 years to help with the smooth transition of the successful Estate Agency department and family business. Our Estate Agency team work directly with clients on a personal level to give full and proper advice on the entire buying and selling process to make it as easy as possible for you. We have a loyal client base built up from over 40 years from Ross and his father James Samuel Brown (J.S.B) Gillespie who come back to us time and time again, recommending our services to friends, relatives and acquaintances.

Personal Information

When you register with Gillespie Property or decide to use any of the services offered on our website you will be asked to provide personal details/information. This could include your name and address, email address, telephone number. In addition to this we also collect information on how you use the website which could include the pages you view, property searches conducted, the chat requests and agents you contact.

We could contact you regarding property and legal enquiries, but will never contact you with any promotions or services that you have not stated interest in. The information provided by your use of the website will be used to improve our services delivered to our customers. 

Who can access personal information?

Details we pass on with our partners and third party services will be only in relation to your enquiries, valuation, legal and property requests. We will never share your information with any third parties unrelated to the buying, selling, inspection of your property or enquiries without your permission. We will not pass on/disclose any information to third parties without your permission. We keep our information secure as to not allow any unauthorised access to it by restricting access to your information to our employees and appropriate third party employees acting on our behalf. Employees will only access or use this data if they need it for specific tasks relating to your requests.

We will keep your personal details for as long as is required relevant to our agreements with you our client. If you have any questions at all regarding our privacy policy, please contact us here at Gillespie Property Solicitors and Estate Agents. 

User Rights

You may request to: 

Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 

Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 

Request rectification of your personal information that is in our control.

Request erasure of your personal information. 

Object to the processing of personal information by us. 

Request to restrict processing of your personal information by us.

Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find the links to our social media platforms below.

Chat heroes (web chat): https://chatheroes.com/data-processing-agreement/

Twitter page: https://twitter.com/JSBGillespie

Facebook: https://www.facebook.com/gillespieproperty/?ref=tn_tnmn

YouTube page: https://www.youtube.com/channel/UCmYjj9Iuxy-o_ZYVKfigpRA

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned. We link to the following websites.

property tours : http://propertytours.tv/

rightmove : http://rightmove.co.uk

Gillespie Property

Data and Privacy dept. 

152 Main Street

Stenhousemuir, Larbert

Falkirk, FK5 3JP

01324 557 776